HangZhou Fanttest Biotech Co,. Ltd.
HangZhou Fanttest Biotech Co,. Ltd.
Support
Support
Products
Products

FAQ

Q
I bought the Fanttest product from the pharmacy or chain stores but missing items.

Please submit your request here.

We will process your request as soon as possible.


Q
What is the shelf life for the product?

The shelf life will be 2 years (24 months) from manufacture date.

Q
If I need samples to test the quality, what should I do?

Please fill out the form here.

Q
Should the test be stored and used at a certain temperature?

Store the test kit in the original packaging at 2°C - 30°C. Do not freeze. Test kit contents remain stable until the expiration date printed on the outer packaging.

After opening the pouch, the test should be used within one hour. Prolonged contact with hot and humid environment will cause the product to deteriorate.

Q
What is the lead time for orders?

The lead time will approximately take 2 weeks.

06/16
2025
Fanttest Biotech's H. pylori Product Approved by Hong Kong Department of Health!
On April 30, 2025, Hangzhou Fanttest Biotech (hereinafter referred to as “Fanttest”) announced that its independently developed Helicobacter pylori (H. pylori) diagnostic product has successfully pa...
06/13
2025
COVID Is Still Around and a Risk to Susceptible People. What Are the Symptoms in 2025?
Most people who contract COVID today will only experience mild symptoms. However, some individuals remain at risk of severe illness and are more likely to be hospitalised. This includes older adults, ...
04/21
2025
Congratulation!! Fanttest's 6-in-1 and 8-in-1 Respiratory Infectious Diseases Combination Test Kits Has Obtained Authoritative Certification From Hong Kong Department of Health!
On April 14, 2025, Hangzhou Fanttest Biotech Co., Ltd. (hereinafter referred to as "Fanttest") announced that its independently developed rapid respiratory diseases combination test kits (6-...