HangZhou Fanttest Biotech Co,. Ltd.
HangZhou Fanttest Biotech Co,. Ltd.
Support
Support
Products
Products

FAQ

Q
I bought the Fanttest product from the pharmacy or chain stores but missing items.

Please submit your request here.

We will process your request as soon as possible.


Q
What is the shelf life for the product?

The shelf life will be 2 years (24 months) from manufacture date.

Q
If I need samples to test the quality, what should I do?

Please fill out the form here.

Q
Should the test be stored and used at a certain temperature?

Store the test kit in the original packaging at 2°C - 30°C. Do not freeze. Test kit contents remain stable until the expiration date printed on the outer packaging.

After opening the pouch, the test should be used within one hour. Prolonged contact with hot and humid environment will cause the product to deteriorate.

Q
What is the lead time for orders?

The lead time will approximately take 2 weeks.

11/18
2025
How Can You Tell If It's COVID, Flu, RSV, or Adenovirus?
You feel sick: cough, fever, maybe fatigue. Is it COVID? The flu? Something else? This 5-in-1 test kit helps end the guesswork fast.This Fanttest combo rapid test checks one nasal sample for five comm...
11/06
2025
Dengue Rapid Tests: What You Need to Know
As dengue fever cases rise globally, rapid detection has become a lifesaving measure. These quick tests provide crucial answers when time matters most - but how do they work, and when should you use t...
10/27
2025
Strep A vs. Sore Throat: When Should You Use a Strep A Throat Test Kit?
A sore throat is one of the most common symptoms experienced worldwide. However, not all sore throats are the same. While many cases are caused by viral infections or minor irritations, some are trigg...